Support

We're here to help.

Have a question, spotted a bug, or need help with your credits? Reach out. We respond to every message.

Email Support

lumnify.io@gmail.com

For billing, credits, refunds, technical issues, and general questions.

Response time

Within 24 hours

Mon–Sat, typically faster

Headquarters

Delhi, India

Common topics

Credits & billing

Questions about your credit balance, failed charges, or invoice requests.

Refund requests

Unused credits refunded within 24 hours of purchase. Email us with your order.

Technical issues

Generation failures, download errors, or anything that isn't working as expected.

Business & partnerships

Volume pricing, white-label, or media/press inquiries.

Lumnify.io - AI Product Visuals